Privacy Policy
This Privacy Policy explains what personal data Mazurschool collects when you visit our website or buy our courses, why we use it, who we share it with, and the choices you have.
1. Who is responsible for your data
The controller of your personal data is [LEGAL ENTITY NAME], [ENTITY TYPE AND COUNTRY], registered at [REGISTERED ADDRESS] (“Mazurschool”, “we”, “us”). Contact for privacy questions: support@ladycourse.com.
2. Data we collect
| Category | Examples | Where it comes from |
|---|---|---|
| Identity and contact data | Name, email address, phone number, country | Order and contact forms, messages you send us |
| Order and payment data | Course purchased, price, date, payment status, instalment status | Our checkout and our payment providers. We do not receive or store your full card number. |
| Learning data | Access status, lesson progress, questions you send, scheduling details for live lessons | Course platform and our communication with you |
| Technical data | IP address, browser and device type, pages viewed, cookie identifiers | Automatically, when you use the Website |
| Marketing preferences | Whether you agreed to receive emails and offers | You, through the consent boxes in our forms |
We do not intentionally collect sensitive categories of personal data, and we ask you not to send them to us.
3. How and why we use your data
| Purpose | Legal basis (where GDPR or similar laws apply) |
|---|---|
| Process your order, deliver the course, give access, and provide customer support | Performance of a contract |
| Process payments, prevent fraud, keep accounting and tax records, respond to legal requests | Legal obligation; legitimate interests |
| Send service messages, such as access links, schedule changes and receipts | Performance of a contract |
| Send marketing emails and offers | Your consent, which you can withdraw at any time |
| Improve the Website and our courses, and keep them secure | Legitimate interests |
4. Who we share data with
We share personal data only as needed to run our business, with:
- payment and instalment providers ([NAMES]);
- website hosting and form-processing providers (the Website is built on the Tilda platform);
- email, messaging and video-conferencing providers used to deliver courses and lessons ([NAMES, e.g. email service, Telegram, WhatsApp, Zoom]);
- accountants, legal advisers and professional advisers under confidentiality duties;
- authorities, courts or banks where the law requires it.
These providers may only use your data to provide services to us. We do not sell your personal information and we do not share it for third-party advertising.
5. International transfers
We serve customers worldwide and our providers may be located in different countries. Your data may therefore be processed outside the country where you live. Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect transferred data.
6. How long we keep data
- Order and payment records: for as long as required by tax and accounting laws ([e.g. 7 years]).
- Account, learning and support data: while you have access to a course and for [12 months] afterwards, unless we need to keep it for a legal claim.
- Marketing data: until you unsubscribe or withdraw consent.
- Technical and cookie data: as stated in section 8.
7. Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you and receive a copy;
- correct inaccurate data, or delete your data;
- restrict or object to certain processing, including direct marketing;
- data portability;
- withdraw consent at any time, without affecting earlier processing;
- complain to your local data protection authority.
California residents have the right to know what personal information we collect and use, to request deletion and correction, and not to be discriminated against for exercising these rights. We do not sell or share personal information as defined by California law.
To use any of these rights, email support@ladycourse.com. We may ask you to verify your identity and will reply within the period required by law, normally within 30 days.
8. Cookies
The Website uses cookies and similar technologies to make the site work, remember your choices and understand how it is used. Essential cookies are required for the Website to function. Where the law requires it, we ask for your consent before using non-essential cookies, and you can change your choice through the cookie banner or your browser settings. Blocking some cookies may affect how parts of the Website work.
9. Marketing communications
We send marketing emails only if you have agreed. Every message has an unsubscribe link, or you can write to support@ladycourse.com at any time. Unsubscribing does not stop essential service messages about your order.
10. Children
The Website is not directed to children. Our programmes for children and teenagers are purchased by a parent or guardian, and we collect a child’s data only as needed to deliver the lessons, from or through the parent or guardian. We do not knowingly collect data from children under 13 (or 16 where local law sets that age) without parental consent. If you believe a child has given us data without consent, contact us and we will delete it.
11. Security
We use reasonable technical and organisational measures to protect personal data, including encrypted connections (HTTPS), restricted access and the use of reputable service providers. No online service is completely secure, so we cannot guarantee absolute security. If a breach affects your rights, we will notify you and the authorities as the law requires.
12. Third-party websites
The Website may link to third-party sites and services. We are not responsible for their privacy practices. Please read their policies.
13. Changes to this policy
We may update this policy. The current version is always published on this page with its “Last updated” date. If a change is significant, we will tell you by email or on the Website.
14. Contact
[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
Email: support@ladycourse.com